Refund policy
Last Updated: [Insert Date]
At AeroVolt, we stand behind the quality of our products and want you to shop with confidence.
Please review our return policy below.
30-Day Return Window
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return:
-
The item must be unused and in the same condition that you received it
-
The item must be in its original packaging
-
Proof of purchase is required
Non-Returnable Items
We do not accept returns for:
-
Used or damaged items not caused by manufacturing defects
-
Items damaged due to misuse or improper installation
-
Final sale or discounted items (if applicable)
Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of delivery at:
📧Aero@aerovoltt.com
Include:
-
Your order number
-
Clear photos or video of the issue
We will review and offer a replacement or refund if approved.
Refund Process
Once your return is received and inspected:
-
Approved refunds will be issued to your original payment method
-
Please allow 5–10 business days for processing
-
Shipping costs are non-refundable unless the item was defective or incorrect
Return Shipping
Customers are responsible for return shipping costs unless the product is defective or incorrect.
We recommend using a trackable shipping service.
Order Cancellations
Orders may only be canceled within 12 hours of purchase. After that, processing may have already begun.
Contact Us
For any return or refund inquiries:
📧 Aero@aerovoltt.com
Response time: 24–48 business hours
Important Advice
For electronics like your cooling mount:
• Make sure you test quality before selling
• Add installation instructions
• Keep defect claims clear and structured